Order Information

PAYPAL CHECK OUT is simple and easy, just use the  

icon to select your item, and follow the PayPal instructions to checkout.   It is THAT EASY!!  You can also check the contents of your shopping cart at any time by clicking the "View Cart" icon at the bottom of the page.

PAY by CHEQUE or MONEY ORDER – Alternatively, if you would like to pay by cheque, just e-mail me with the details of what you want to buy and I will remove the item from my store. I will hold the item for ten (10) days from the date of your email.  Your item will be sent as soon as your cheque clears usually up to 10 days.

SHIPPING ADDRESSES – Please note we ONLY ship to your credit card’s billing address, which is a CONFIMED ADDRESS by PayPal.  For further information about the importance of a confirmed address go to PayPal’s website, click here for paypal help  

SHIPPING and INSURANCE:   The cost of shipping is determined by the size and weight of your order, which can vary considerably.  If you would like to know shipping costs BEFORE placing your order please email me and I will send you a shipping quote that includes insurance.  When e-mailing please provide your full shipping address and I will send a quote based on actual cost from Canada Post to your shipping address. 

Alternatively, you may proceed through the store and process your order through the Paypal shopping cart where you will ONLY be charged the amount of the item plus any applicable taxes.  When I receive a confirmation e-mail of your order I will send you a PayPal invoice for the cost of shipping and insurance.   

DELIVERY: When I receive your completed order payment confirmation back from PayPal for the purchased item(s) and shipping and insurance costs, I will email a confirmation that your order has been received, when it will be shipped, and what the tracking number for the shipment will be.  

SATISFACTION GUARANTEED - It is important to us that you are happy and 100% delighted with your purchase, so all work is completely guaranteed. We will always exchange, replace or repair any purchase, less postage and insurance.  PLEASE email your request for exchange, replace or repair prior to returning your item.

All art glass items, and lampwork beads and jewellery are carefully and lovingly handmade, kiln annealed, properly cleaned and securely packaged for shipping.